Comments on: We don’t design for our clients http://www.allchorn.com/blog/2009/09/21/we-dont-design-for-our-clients/ Views on web design, ecommerce and online business Mon, 18 Jul 2011 18:59:24 +0000 hourly 1 http://wordpress.org/?v=3.3 By: Ross Allchorn http://www.allchorn.com/blog/2009/09/21/we-dont-design-for-our-clients/comment-page-1/#comment-7772 Ross Allchorn Tue, 10 Nov 2009 17:02:49 +0000 http://www.allchorn.com/?p=766#comment-7772 In so far as priorities, I'd say no, designer is what we are first, but if you're talking about what happens in time, then yeah, sure, you're right. Definitely it can be a task to explain that a client's preference is not going to be effective and I wouldn't have a tantrum and refuse, but I'll certainly make it known that I strongly disagree with them. In so far as priorities, I’d say no, designer is what we are first, but if you’re talking about what happens in time, then yeah, sure, you’re right.

Definitely it can be a task to explain that a client’s preference is not going to be effective and I wouldn’t have a tantrum and refuse, but I’ll certainly make it known that I strongly disagree with them.

]]> By: Shane McCallum http://www.allchorn.com/blog/2009/09/21/we-dont-design-for-our-clients/comment-page-1/#comment-7770 Shane McCallum Tue, 10 Nov 2009 16:52:37 +0000 http://www.allchorn.com/?p=766#comment-7770 Hey Ross, solid post. It is unfortunate that it is often difficult to convince the person holding the purse strings that you know what their customers would like and it is not what they, as owners, think it is. Always good to remember we are salespeople first, and designers second. Hey Ross, solid post. It is unfortunate that it is often difficult to convince the person holding the purse strings that you know what their customers would like and it is not what they, as owners, think it is. Always good to remember we are salespeople first, and designers second.

]]> By: Craig http://www.allchorn.com/blog/2009/09/21/we-dont-design-for-our-clients/comment-page-1/#comment-7462 Craig Tue, 06 Oct 2009 20:09:35 +0000 http://www.allchorn.com/?p=766#comment-7462 Great article, could not agree more :) Great article, could not agree more :)

]]> By: Chris M http://www.allchorn.com/blog/2009/09/21/we-dont-design-for-our-clients/comment-page-1/#comment-7222 Chris M Mon, 21 Sep 2009 14:21:17 +0000 http://www.allchorn.com/?p=766#comment-7222 Ross, really great post mate and I couldn't agree more. The hardest part when it comes to designing, UJ, UAX, etc, is "convincing" the client to allow you to do your work and that it's not about what they think looks great, it's so much more about, as you said, the customers - Chances are that a designer will produce far more "conversion" ready designs if he/she is left alone, than having to follow a client's, guess, at what the website should look like and how it should function. Naturally there is importance of involving the client, chances are that he/she knows far more about the industry than the designer, but it's more about just painting an outline about the customers than anything else. Nice thought piece this is! Ross, really great post mate and I couldn’t agree more. The hardest part when it comes to designing, UJ, UAX, etc, is “convincing” the client to allow you to do your work and that it’s not about what they think looks great, it’s so much more about, as you said, the customers – Chances are that a designer will produce far more “conversion” ready designs if he/she is left alone, than having to follow a client’s, guess, at what the website should look like and how it should function. Naturally there is importance of involving the client, chances are that he/she knows far more about the industry than the designer, but it’s more about just painting an outline about the customers than anything else.

Nice thought piece this is!

]]> By: Ross Allchorn http://www.allchorn.com/blog/2009/09/21/we-dont-design-for-our-clients/comment-page-1/#comment-7219 Ross Allchorn Mon, 21 Sep 2009 13:13:00 +0000 http://www.allchorn.com/?p=766#comment-7219 Yes, that is fine. As long as it's not just guessing and opinion. Often people design based on their assumptions, or their belief that everyone will like what they like. I once had a discussion with someone over their site's redesign. He had every single link open in a new window. I explained why that was probably not a good idea and would annoy people. He didn't care and said that that is the way he liked it, so that is the way it would be. Needless to say, we chose not to work with this person. Yes, that is fine. As long as it’s not just guessing and opinion. Often people design based on their assumptions, or their belief that everyone will like what they like.

I once had a discussion with someone over their site’s redesign. He had every single link open in a new window. I explained why that was probably not a good idea and would annoy people. He didn’t care and said that that is the way he liked it, so that is the way it would be. Needless to say, we chose not to work with this person.

]]> By: Philip M. Hofer (Frumph) http://www.allchorn.com/blog/2009/09/21/we-dont-design-for-our-clients/comment-page-1/#comment-7218 Philip M. Hofer (Frumph) Mon, 21 Sep 2009 12:55:22 +0000 http://www.allchorn.com/?p=766#comment-7218 This research often times has been done by our customers, which is 'really' nice to have happen. I love having a client who is really prepared and has a vision of what would sell to their clients. - Phil This research often times has been done by our customers, which is ‘really’ nice to have happen. I love having a client who is really prepared and has a vision of what would sell to their clients.

- Phil

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